To change your billing or delivery address when you are not placing an order, please ensure you are logged in and then click on Account Details which will take you to your Account Overview.
Here you will have the option to add a new delivery address or edit any existing ones by clicking on Edit Addresses. Once you have made the required changes, click on Save Changes.
While placing an order you will also have the option to add or amend your address at checkout.
n.b - Please note your billing address will be your default delivery address unless you add a different address and select Deliver to this address. This will then be made your default delivery address for all future orders unless you change it.
To change your email address or password, please ensure you are logged in and then click on Account Details which will take you to your Account Overview.
Here you will have the option to change your password or update your personal details, once you have updated your password click on ‘Change Password’
For amendments to your email address or personal details please click on ‘Save Changes’ once you have completed your updates.
To add your date of birth, please ensure you are logged in and then click on Account Details which will take you to your Account Overview.
Here you will have the option to add your date of birth by clicking on Personal Details. Once you have entered your date of birth please click on Save Changes.
To receive special offers, please ensure you are signed up to receive our emails.
To ensure that all of your communication preferences are up to date, please take the following steps...
1. Log in to your account at the top of the page.
2. Click on Edit Communications Options on the left hand side.
3. Tick or Untick the relevant boxes on the page and click Save Changes.
Alternatively, contact us on 0844 844 1111* or write to us at following address:
Due to our long lead times, we are sorry but you may still receive a small number of further mailings while we remove you from the list.
* Calls to 0844 numbers cost 7p a minute plus your phone company's access charge