Get in touch

The quickest way to find an answer to your question may be in our Help & FAQ. We update them often so it's a good place to try first before contacting us directly.

If you can’t find the answer to your query in our FAQs and still need to contact us, please use the 'Contact Us' button at the bottom of our FAQ pages.

Please note if you wish to place an order then you can do so either on our website, via our app or by calling our team on 0844 844 1111*

For international contact information, click here.

By Phone

Orderline: 0844 844 1111*
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (10am - 6pm)

Customer Care: 0161 286 4321
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (Closed)

(* Calls to 0844 numbers cost 7p a minute plus your phone company’s access charge)

By Post

Please write to us at:

Cotton Traders
Neptune House
Pacific Court
Pacific Road
WA14 5BJ

Best wishes,
The Cotton Traders team