International Contact Information

Our Help & FAQ pages hopefully provide the answers to most of our customers’ questions so please visit the appropriate section on our Help pages first. If you still need to contact us after you have used our Help & FAQ pages simply click on the ‘Contact us’ button at the bottom of the relevant section to e-mail our friendly Customer Care Team. We will respond to your query within 48 hours.

To visit our Help pages click here.


Use the ‘Contact us’ button at the bottom of each of the Help & FAQ pages.


00 44 161 374 7220
Available: Mon - Fri (8am - 6:30pm GMT) · Saturday (8am - 6pm GMT) · Sunday (10am - 6pm GMT)

Customer care

0161 286 4321 Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (Closed)

Cotton Traders
Neptune House
Pacific Court
Pacific Road
WA14 5BJ
United Kingdom

(* Calls to 0844 numbers cost 7p a minute plus your phone company’s access charge)