That’s easy! To make the most of your exclusive offers when you’re placing an order online, all you need to do is enter your promotional code at checkout, in your shopping bag or by using the red promotion banner on each product page. You’ll find your code either on the back cover of your catalogue or on the email containing the offer.
Don’t worry if you don’t have a promotional code, it isn’t always compulsory.
If you’d like to make the most of our exclusive offers and special promotions, you can opt in to receive emails by visiting our Email Sign Up Page
Please note that some offers require a minimum spend; all of our gifts are chosen for specific promotions and cannot be changed; you can only use one promotional code per order; and we reserve the right to exchange the gift featured for an alternative.
All promotions have an expiry date. To avoid disappointment, please check this to ensure that the offer is still valid.
Firstly, please double check the expiry date of the promotion and make sure you’ve reached the required minimum spend.
If that’s all okay, make sure the code has been entered in the right place - either in the red promotion banner at the top of every product page, at checkout, or in your shopping bag.
If you’re using a promotional code to take advantage of an offer on a particular product but the discount hasn’t applied, please ensure that you have selected the correct product. All of our products have a unique code that you can enter into the Search bar at the top of our website homepage. The code will be listed in catalogues, on adverts and on the product page when you click through from an email.
If your promotional code still isn’t working, please click on the Contact button below and a member of our Customer Care Team will be happy to help.
Please note that if you’re using a promotional code from an advert, catalogue, leaflet or email intended for a UK audience, this will not work on regional websites unless you have a UK billing address.
We have countless special offers and promotions running throughout the year so, occasionally, some customers might receive more than one promotion at the same time. However, please note that only one promotional code can be used per order.
Yes, as long as the offer is still available and the relevant criteria is met.
Please click on the Contact button below and a member of our Customer Care Team will be happy to tell you which promotional code you can use to place your order and make the most of your offer.
We love to treat our customers to special prices and exclusive promotions, which means that there are times when certain offers are available exclusively online.
You might also find that a catalogue you have received in the post or seen in a magazine or newspaper will have an alternative offer. So long as you quote the relevant promotional code, you will receive the product at the correct price.
We aim to process and deliver your order as quickly as possible so, unfortunately, once your order has been submitted, we are unable to make any changes.
Remember to make a note of any promotional codes you might need before you place your order, and enter it into the red promotion banner at the top of any page.
To add a free gift or discounted product to your shopping bag, you may need to click on the link provided once you’ve entered your promotional code. You will sometimes be required to select a size in your shopping bag.
If you’d like to place an order online, a promotional code isn’t compulsory. Simply checkout as you usually would and a default code will be applied to your order.
If you’d like to make the most of our exclusive offers and special promotions, you can opt in to receive emails by visiting our Email Sign Up Page. We look forward to welcoming you to the team!
Simply sign up to receive our emails and keep up to date with our latest offers. We send many online exclusive offers throughout the year.
If you’d like to make the most of our exclusive offers and special promotions, you can opt in to receive emails by visiting our Email Sign Up Page. page or log in and visit My Account.
You will need to be logged in to your account to enter the Free Prize Draw.
Click here to visit My Account with a link to the Prize Draw at the bottom of the page.
Once you have ticked to enter and clicked on continue, you will be returned to the My Account page and will receive an email to advise your account has been updated.
Or call our Orderline for entry into the Free Prize draw. There is no obligation to place an order.