Get in touch

Due to an unexpected network outage, we are currently implementing essential system maintenance. We are pleased to say our phone lines are back open, however due to call volumes it may take a little longer than usual to answer your call.

For orders placed from 26th September, our advised standard delivery time of 7-10 working days still stands. Please consider this before contacting us to check the status of your order. We appreciate your patience during this period.

The quickest way to find an answer to your question may be in our Help & FAQ. We update them often so it's a good place to try first before contacting us directly.

Please note if you wish to place an order then you can do so either on our website or by calling our team on 01 903 8777*

By Phone

Orderline: 01 903 8777*
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (10am - 6pm)

Customer Care: 00 44 161 374 7220
Available: Mon - Fri (8am - 6:30pm) · Saturday (8am - 6pm) · Sunday (Closed)

(*Orderline is Dublin local rate number, please check with your phone provider for relevant charges.)

By Post

Please write to us at:

Cotton Traders
Neptune House
Pacific Court
Pacific Road
Altrincham
WA14 5BJ
United Kingdom

Best wishes,
The Cotton Traders team