How do I claim my chosen promotion?

That’s easy. To obtain your special offer when ordering online, just enter your savings code within the email received at the cart or the checkout. 

Please note that some offers have a minimum spend to qualify.

Please don’t worry if you don’t have a promotion code/savings code, it’s not compulsory!

Once you’re a customer, you can opt to receive email offers and savings in the future by clicking here Email sign up.

You can only use one savings code per order.

All promotions have an expiry date. Please check this before placing your order.

Promotions can be claimed on full price items only and exclude clearance items/branded items unless otherwise stated within the offer description.

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My savings code isn't working

Firstly, check the expiry date of the promotion code and if you have reached the minimum spend to qualify.

If that's all okay, make sure the savings code has been entered in the correct place  - either at checkout or in your cart.

If you are using a savings code to take advantage of an offer on a particular product and the discount has not applied, please ensure you have selected the correct product. All of our products have a unique product number which you can type into the Search box at the top of the website homepage. 

If the code still isn’t working, please click on the Contact Us button below and a member of our Customer Care team will be able to advise.

Promotions can be claimed on full price items only and exclude clearance or brabded items unless otherwise stated within the offer description.

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I’ve lost my savings code! Can I still claim my offer?

Yes, as long as the offer is still available and the relevant criteria is met.

Please click on the Contact button below and a member of our Customer Care Team will be happy to tell you which promotional code you can use to place your order and make the most of your offer.

Promotions can be claimed on full price items only and exclude clearance items unless otherwise stated within the offer description.

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I forgot to enter my savings code. Can I add this once I’ve placed my order?

Unfortunately, we are unable to apply any savings codes to orders once they have been placed under any circumstance.

Remember to make a note of any offer codes you may need before you place your order and be sure  the savings code has been entered in the right place - either at checkout or in your cart. 

In order to add an offer or reduced item to your cart, you may need to click on the link provided after entering your savings code You will sometimes be required to select a size in your cart.

Savings can be claimed on full price items only and exclude clearance/ branded items unless otherwise stated within the offer description.

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I don’t have a savings code. Can I still place an order?

If you’d like to place an order online, a savings code isn’t compulsory. Simply checkout as you usually would and a default code will be applied to your order.

If you’d like to make the most of our exclusive offers and special promotions, you can opt in to receive emails by visiting our Email sign up. We look forward to welcoming you to the team!

Savings can be claimed on full price items only and exclude clearance/branded items unless otherwise stated within the offer description.

Contact Us

How do I find out about exclusive offers?

Simply sign up to receive our emails and keep up to date with our latest offers. We send many online exclusive offers throughout the year.

If you’d like to make the most of our exclusive offers and special promotions, you can opt in to receive emails by visiting our Email sign up page or log in and visit My Account.

Savings can be claimed on full price items only and exclude clearance /branded items unless otherwise stated within the offer description.

Contact Us