Get in touch

The quickest way to find an answer to your question may be in our Help & FAQ. We update them often so it's a good place to try first before contacting us directly.

If you can’t find the answer to your query in our FAQs and still need to contact us, please use the 'Contact Us' button at the bottom of our FAQ pages.

Please note if you wish to place an order then you can do so on our website. If you have any problems then please do not hesitate to contact our friendly Customer Care team either by using the ‘Contact us’ button at the bottom of our Help & FAQ pages or by calling our toll free Customer Care line on the details below.

By Phone

Customer Care: 1 855 753 4444
Available: Mon - Fri (6am - 1:30pm EST) · Saturday (6am – 1pm EST) · Sunday (Closed)

(*Calls to 1-855 numbers are toll free. Please check with your phone or cell provider for any access charges)

By Post

Please write to us at:

Cotton Traders
Neptune House
Pacific Court
Pacific Road
Altrincham
WA14 5BJ
United Kingdom

Best wishes,
The Cotton Traders team