From the top of Scotland down to the south coast of England, we can be found in high street stores, retail outlets, garden centres and travel locations across the country.

Both our Head Office and Contact Centre are based together in Altrincham, just south of Manchester, close to Fran Cotton and Steve Smith’s rugby roots as former players at Sale Sharks RFC.

We have three offices in Altrincham, all a two-minute walk apart. In Cotton Traders House, you’ll find our COO, Finance department, Central Services and our Retail operations, plus our IT and HR teams. Across the road in Neptune House is where our Customer Experience Centre is based.

Meanwhile, slightly further down the road in the Cotton Hub at Merlin Court, you’ll find our, Marketing, Creative, Buying, Merchandising and Quality Control teams.