With stores and outlets across the country, we’re never far away! You’ll find us in your local towns, cities, garden centres, travel sites and other locations nationwide.
To find your nearest store, click here.
We will always strive to stock as much of our latest collections in-store as we can. In fact, many stores stock items that are no longer available online or via mail order.
If you’re making the trip for a particular style you love, use our handy store locator to find your nearest store and give them a call first to avoid disappointment and check if they have it in stock. Click here to see a list of our stores
Yes, our in-store teams will be happy to place an order for you. It would be useful if you know the product code and the size and colour you need, but don’t worry if you don’t have a catalogue to hand – a member of our team will be happy to help.
Once you’ve decided what you’d like to order, our store assistant will place the order with our friendly Contact Centre on your behalf.
Please note that if you have a promotion you’d like to make the most of, please ensure you make a note of your promotional code and take it with you when you visit the store. Just remember we can only accept one promotional code per order.
All of our products have an RRP (Recommended Retail Price), however, we often have different promotions and special offers available via either our website or our retail stores. To avoid disappointment, we would recommend comparing the two and choosing the best way to place your order
If your items were purchased in-store, you can return them to any Cotton Traders store or outlet within 28 days of purchase.
If there’s a fault or problem with an item, please take it to a Cotton Traders store so that a member of our team can take a look for you.
If you have a valid receipt, we will strive to offer you a refund. Without this, we will offer you an exchange on the returned goods at their current value.
Under no circumstances can any items purchased in-store be returned by post.
To find your nearest store, click here.
We’re delighted to be able to offer gift cards to customers who shop in-store*. Please note, however, that our gift cards cannot be used on orders placed online, over the phone or by post.
To find your nearest store, click here.
* Gift cards cannot be purchased or redeemed at our Saint Asaph, Cadnam or Diss stores.