To change your billing or delivery address online, simply log in and click Address Book on the left hand side. You’ll now have the option to add a new delivery address or edit any existing addresses. Just remember to click Save Changes once you’ve made your changes.
You’ll also have the opportunity to add or amend your address at checkout when you’re placing a new order.
Please note that your billing address will be your default delivery address, unless you add a different address and select Deliver to this address. This will then be made your default delivery address for all future orders, unless you change it.
To change your email address, simply log in and click Personal Details, where you’ll find the option to update your email address. Click Save Changes once you’ve entered your new address.
To change your password, log in to your account and click Change Password. Just remember to click Change Password to update it on our systems.
Please note any changes made to your account details will also be reflected in our app if you have that installed on your devices, please remember to use your new details when logging into the app
To ensure that all of your communication preferences are up to date, please take the following steps...
1. Log in to your account at the top of the page.
2. Click on Edit Communications Options on the left hand side.
3. Tick or Untick the relevant boxes on the page and click Save Changes.
Alternatively, contact us on 01 903 8777* or write to us at following address:
Cotton Traders
Cotton Hub
Merlin Court
Atlantic Street
Broadheath
Altrincham
United Kingdom
WA14 5NL
Due to our long lead times, we are sorry but you may still receive a small number of further mailings while we remove you from the list.
*Orderline is Dublin local rate number, please check with your phone provider for relevant charges.