Drop off at your local parcel shop or arrange a courier collection from your doorstep
Drop off at your local parcel shop
Arrange a courier collection from your doorstep
INSTRUCTIONS ON HOW TO RETURN
You will need
A printer to print out the returns form and the labels
Go to MyHermes here and sign in or register
Search with an email address and provide your post code (tick the relevant parcels you wish to return)
Enter your post code and the 16 digit parcel barcode(s) used to send your items and fill in the returns information.
Courier Collection and provide your address
Drop it off at a myHermes ParcelShop
Complete the from below,
(if using courier please select the pick up date),
accept their terms and conditions and tick parcel size box
Select the payment option you prefer.
The screen will confirm the shipping cost
Once you’ve confirmed your return,
please print off your delivery label
When packing please include
All the returned goods
Complete returbs paperwork includes your reason for return and customer details
Are you having any trouble? We’re always happy to help!
Need help with returning?
Our help section might help with your questions here
Still doesn’t help?
You can contact us on 0161 286 4321
Can’t find your tracked item?
Contact MyHermes at 0300 3336556,
or via webchat or email